Learning Management System

This privacy policy applies between you, the User of this Website and Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd, the owner and provider of this Website. 

Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.hwth-lms.co.uk/Terms-and-Conditions

Please read this privacy policy carefully.

Definitions and interpretation

1.    In this privacy policy, the following definitions are used:

Data	collectively all information that you submit to Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies	a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR	the General Data Protection Regulation (EU) 2016/679;
Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd,    we or us	Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd, a company incorporated in England and Wales with registered number 08030655 whose registered office is at Taurus Healthcare Ltd, Suite 1, Berrows Business Centre, Bath Street, Herefordshire, HR1 2HE;
UK and EU Cookie Law	the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you	any third party that accesses the Website and is not either (i) employed by Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd and accessing the Website in connection with the provision of such services; and
Website	the website that you are currently using, www.hwth-lms.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2.    In this privacy policy, unless the context requires a different interpretation:

a.    the singular includes the plural and vice versa;

b.    references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c.     a reference to a person includes firms, companies, government entities, trusts and partnerships;

d.    "including" is understood to mean "including without limitation";

e.    reference to any statutory provision includes any modification or amendment of it;

f.      the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

3.    This privacy policy applies only to the actions of Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.    For purposes of the applicable Data Protection Laws, Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd is the "data controller". This means that Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5.    We may collect the following Data, which includes personal Data, from you:

a.    name;

b.    date of birth;

c.     job title/role/qualification;

d.    contact Information such as email addresses and telephone numbers;

e.    demographic information home/work such as postcode, preferences and interests;

f.      Employment information such as employing organization, WTE;

g.    Current training status e.g. apprentice/trainee/work experience;

in each case, in accordance with this privacy policy.

How we collect Data

6.    We collect Data in the following ways:

a.  data is given to us by you; and

b.  data is collected automatically.

Data that is given to us by you

7.    Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd will collect your Data in a number of ways, for example:

a.    when you contact us through the Website, by telephone, post, e-mail or through any other means;

b.    when you register with us and set up an account to receive our products/services;

in each case, in accordance with this privacy policy. All data given to us by you directly e.g. when registering on the website is governed by the consent that is requested at the point of registration/contact. This consent refers to use of your data in compliance with this privacy policy.

Data that is collected automatically

8.    To the extent that you access the Website, we will collect your Data automatically, for example:

a.  we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

b.  we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

c.  We use Google Analytics to measure the performance of the website, the traffic on the site and how people move around the site. The information is all anonymised and cannot be matched against your identity.

Our use of Data

9.    Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a.  internal record keeping;

b.  improvement of our products/services;

c.  monitoring anonymous workforce data to inform support service development;

d.  provision of training certificates/CPD portfolios for your use;

in each case, in accordance with this privacy policy. We will never sell your personal data. We will not share your information with any other company or organisation except if required to do so by law or to help prevent fraud.

10.        When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

11.        We may use your Data to share with you Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd advertisements and other content on other websites e.g. advertising funding opportunities for training from Health Education England. If you do not want us to use your data to show you Herefordshire and Worcestershire Training Hub, at Taurus Healthcare Ltd advertisements and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).

Legal Basis

12.         The GDPR requires that data controllers and organisations that process personal data demonstrate compliance with its provisions. This involves publishing our basis for lawful processing. The legal bases for the processing of personal data as listed in Article 6 of the GDPR are as follows:

a.    6(1)(a) – Consent of the data subject

b.    6(1)(b) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

c.     6(1)(c) – Processing is necessary for compliance with a legal obligation

d.    6(1)(e) – Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

 

Please note that not all of the above legal bases will apply for each type of processing activity that Herefordshire and Worcestershire Primary Care Training Hub may undertake. However, when processing any personal data for any particular purpose, one or more of the above legal bases will apply. f you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Keeping Data secure

13.    We will use technical and organisational measures to safeguard your Data, for example:

a.  access to your account is controlled by a password and a user name that is unique to you.

b.  we store your Data on secure servers. The Herefordshire and Worcestershire Primary Care Training Hub operations are based in the UK and we store our data within the European Union on hosted servers. The GDPR imposes restrictions on the transfer of personal data outside the European Union, to third countries or international organisations, in order to ensure that the level of protection of individuals afforded by the GDPR is not undermined.

14.         Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: traininghub@taurushealthcare.co.uk.

15.         If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. This includes information on how to set a secure password.

Data retention

16.          We will retain Your Personal Data for as long as needed to provide you with the Services or as long as needed to fulfil the purpose for which the Personal Data was originally collected. We may also be required to retain certain information by law and/or for legitimate business purposes or until you request that the Data be deleted.

Your rights

17.         You have the following rights in relation to your Data:

a.  Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. You may exercise this right by making a subject access request under GDPR regulations.

b.  Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c.  Right to erase - the right to request that we delete or remove your Data from our systems.

d.  Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

e.  Right to data portability - the right to request that we move, copy or transfer your Data.

f.   Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

18.      To make enquiries please contact us via this e-mail address: traininghub@taurushealthcare.co.uk.

19.       Under GDPR legislation to exercise any of your rights as set out above you can make requests verbally or in writing (this includes electronic communications). Contact details for verbal requests contact the Training Hub on 01432 270636, written requests can be made to traininghub@taurushealthcare.co.uk (electronic) or Herefordshire and Worcestershire Primary Care Training Hub, Taurus Healthcare Ltd, Suite 1, Berrows Business Centre, Bath Street, Hereford, HR1 2HE (paper).

20.       To withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: traininghub@taurushealthcare.co.uk

21.      If you are unhappy with the way in which we have responded to your data request, you can register a complaint by contacting the Training Hub on 01432 270636, on in writing via traininghub@taurushealthcare.co.uk (electronic) or Herefordshire and Worcestershire Primary Care Training Hub, Taurus Healthcare Ltd, Suite 1, Berrows Business Centre, Bath Street, Hereford, HR1 2HE (paper).

22.      If you are not satisfied with the way a complaint you make in relation to your Data is handled by us or if you think we have processed your personal data unlawfully or that we have not complied with GDPRyou may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

 

23.      It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

24.      This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

25.      Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

26.      In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

27.      This Website may place and access certain Cookies on your computer.  Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd uses Cookies to improve your experience of using the Website. Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

28.      All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

29.      Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Herefordshire and Worcestershire Primary Care Training Hub, at Taurus Healthcare Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

30.      This Website may place the following Cookies:

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies	They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies	These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies	These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

31.      You can find a list of Cookies that we use in the Cookies Schedule.

32.      You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

33.      You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

34.      It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

35.      For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Your acceptance of these terms

36.      By using our website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website.

Changes to Privacy Policy

37.      We have the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.